![]() ![]() Please put Duo Mobile in your email subject line. Questions?Ĭontact the UW-IT Service Center at or (206) 221-5000. Passcodes must be generated through the Duo Mobile app. ![]() To proceed with adding your initial Duo account to Duo Mobile, tap Use a QR code. Launch Duo Mobile and tap Set up account. While Duo’s documentation mentions the SMS/texting option, UW-IT does not support this form of authentication via Duo. When you enroll in Duo for the first time and choose to add an Android device or use Duo Push, youre shown a QR code to scan with the Duo Mobile app to complete activation. Note: For phone-based use of 2FA on the older OSs, Duo-generated passcodes through SMS/texting will not work. However, both Duo and UW-IT recommend using 2FA via updated/compatible device OSs and the fully updated Duo Mobile app. 8, 2024, Duo Mobile will continue to work and provide 2FA protection for those who do not or cannot update their device’s OS. Learn more in Troubles with 2FA here on IT Connect. The code will allow you to securely access UW systems for a 12-hour period. Get a temporary bypass code from the UW-IT Service Center if you run into problems with Duo Mobile.Enroll a phone number to authenticate through voice calls.Get and use a hardware token, provided through UW-IT at no charge. ![]() We provide an IT Connect FAQ link to information on setting up a new phone or tablet. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication. Use a different device that can download the latest version of Duo Mobile. Duo Mobile works with Duo Securitys two-factor authentication service to make logins more secure.UW-IT recognizes there may be hardship situations and other reasons why you cannot update your current device’s OS there are other options, including that you can: You may wish to visit Duo’s website to read Which versions of iOS does Duo Mobile support? Apple device users, please update to iOS version 15 or newer so that you can download the latest version of Duo Mobile.You may wish to visit Duo’s website to read Which versions of Android does Duo Mobile support? Android users, please update to version 11 or newer so that you can download the latest version of Duo Mobile.8, 2024 the same issue will be true for Apple devices using iOS version 14 or earlier. What’s happening with the older operating systems?Īndroid devices using OS 10 and earlier will no longer be able to download the latest version of Duo Mobile nor receive Duo Mobile maintenance fixes and security updates, starting Feb. When you update your OS, please check that Duo Mobile updated as well, as this may not occur automatically - you may need to manually update Duo Mobile. Make sure your device’s operating system (OS) is up to date so that you can update Duo Mobile to its latest version, and so that your device can receive Duo’s security and maintenance fixes. Is Duo Mobile on your two-factor authentication (2FA) mobile device fully updated? How about your device’s operating system? General recommendations for the UW community ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |